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FAQ

Common Scheduling Questions

I’m a Scheduling Manager but I don’t see any eSchedules, where are they??

What do the different colors on my eSchedule represent?

What can I do if an employee does not appear as an option when scheduling?

What notifications can managers receive?

What notifications can employees receive?

What is an open shift?

Can I print my eSchedule?

What are scheduling templates?

Why is the “NEW View” schedule not loading? (Internet Explorer)

Advanced Scheduling Questions

How do I create an eSchedule using a Template?

How do I copy schedule?

How do I publish my eSchedule so employees can view/accept their shifts?

How do I replace an employee for a shift?

How do I copy a roster from one location to another?

How do I set a time interval between shifts?

Common Employee Questions

I’ve never logged in before, how do I get my login details?

How do I reset or retrieve a forgotten password?

Can I sync my shifts to my phone or other calendar?

Administration Questions

How Do I Add a New Employee?

How Do I Delete User Accounts?

How Do I Add an Employee To A Roster?

What can different User Types do in eSchedule?